Testimonials

"Phil is an exceptional Project Lead with a proven track record of delivering complex solutions on time and within budget. His expertise was particularly evident whilst working on a £200m+ policy administration and claims system transformation project.

In this role, Phil orchestrated all aspects of data migration and third-party system interfaces, while managing intricate data flows across the organization. His attention to detail shone through in the creation of comprehensive documentation, mapping both current and future state processes—work that proved essential for technical delivery and business process transformation.

Phil has the ability to lead global teams effectively, seamlessly coordinating multiple external service providers, internal project managers, and analysts. His leadership style enables him to navigate complex organisational structures and diverse stakeholder groups, consistently driving projects to successful completion."

-Victoria S. Workstream, Lead

"During our collaboration on implementing a new Broker Business platform, Phil's comprehensive insurance industry knowledge proved invaluable. His deep understanding of insurance products and business processes was instrumental in defining precise requirements that ensured successful project delivery.

What distinguishes Phil is his exceptional attention to detail and ability to translate complex business challenges into clear, accessible documentation. His meticulously crafted reference materials enabled understanding across all stakeholder levels. While delivering these high-quality outputs, Phil also excelled in managing a team of Business Analysts and skillfully balanced the intricate relationship between the client and IBM.

His combination of industry expertise, documentation precision, and relationship management skills made him an outstanding leader for this complex implementation."

-Will R, Data Architect

"As Head of Supply Chain Major Loss, I witnessed Phil transform our large claims management process. His analytical mindset proved invaluable when he identified that our project's initial approach hadn't uncovered the true root causes of underperformance.

Through his recommended baselining exercise, Phil uncovered crucial insights that transformed our market offering. His leadership culminated in a hugely successful launch event for 25 of the UK's most experienced loss adjusters. The performance dashboard he developed enabled my team to achieve £1.5m in benefits within the first year alone. Phil combines meticulous attention to detail with exceptional delivery capabilities—a rare and powerful combination."

-William Q, Head of Supply Chain and Major Loss

"Phil is a strong leader and strategic thinker who consistently delivers results. During our 15-year professional relationship, I've witnessed his ability to transform ideas into multi-million pound savings initiatives at RSA. His methodical approach to project management, combined with outstanding organisational skills, has been instrumental in driving success across both indemnity and expense programmes.

What truly sets Phil apart is his natural talent for relationship building. He navigates stakeholder relationships with ease, communicating effectively at all levels, both internally and externally. His leadership style fosters strong team performance, while his articulate communication ensures clarity and buy-in across the organisation."

-Simon T, Change Director

"During the significant programme of migrating L&G General Insurance to LV Insurance post-acquisition, Phil demonstrated his exceptional ability to drive complex organisational change. His talent for rapidly building strong relationships at senior levels, while simultaneously earning the respect and support of project teams, was instrumental to our success.

What stands out is Phil's strategic mindset and ability to quickly establish effective programme structures that enable complex change delivery. His consistently calm demeanor and unwavering focus on results, coupled with meticulous attention to detail, ensures exceptional quality across all his work.

Phil's problem-solving skills are particularly noteworthy. He excels at rapidly analysing situations and presenting structured options, enabling swift decision-making and keeping programmes on track. His unique combination of strategic thinking, relationship building, and precise execution makes him an invaluable leader for major transformation projects. "

-Jess A, Head of IT Change Portfolio

"Phil played a key role in the transformation of a key data asset for General Insurance. Coming into the project mid-way through the project lifecycle, he reshaped project scope securing funding and senior stakeholder approval for 2024-2025 implementation.